My Role
Associate UI/UX Design
Year
2025
Live site
Coming soon
POD and BOX is the part of the bigger ecosystem Formula. It is a unified restaurant management ecosystem built to simplify operations and elevate the dining experience. It connects POD, BOX, QR Menu, and RMS into a single system that makes daily work easier. From taking orders to managing tables and tracking performance, Formula helps restaurants run smoothly and give customers a better experience.
Bottle Technology identified a major gap in Nepal’s food service industry. Most restaurants depended on expensive and fragmented systems like Toast, Clover, Newland, and Square—tools that lacked customer engagement and local adaptability. To address this, the team began developing Formula, creating their own hardware from the ground up. With a new design team, Bottle reimagined the entire system to deliver a modern, efficient, and user-friendly experience.
The main challenge was building a consistent design system that stayed true across all four applications. Every new feature or update required careful planning to ensure it connected smoothly between POD, BOX, QR Menu, and RMS, without breaking the overall flow or user experience.
I started by understanding how each application functioned individually and how they connected as part of the ecosystem. The goal was to align the user experience, interface language, and interaction patterns across all four products.
A table top device for customer to order food without calling a waiter. We started by doing market research going to similar devices in market like kiosk that we can find in fast food restaurant and other token base order device specially popular in Korea and Japan.
Our main objective was to define the MVP without compromising the user experience and design around it. For the first release phase, we started with a simple menu-based flow, then iterated on it by introducing a featured and discount section to encourage upselling.
BOX is a table application designed for waiters to take orders when there aren’t enough POD devices available. Orders placed through POD are routed to BOX and then forwarded to the kitchen KOT system. The initial MVP focused on essential features — table selection, order placement, order management, and payment.
After the MVP was developed and released, we began working on additional functionalities such as split payments and discount management to improve flexibility and service efficiency.
